Training Courses

Empowering Transformative Leadership & Cultivating Accountability at the Workplace

COURSE OVERVIEW

Description

  • To equip participants with the skills to lead with resilience and accountability, fostering a positive team environment and navigating challenges effectively.
  • To introduce attendees to key concepts of leadership, motivation, and decision-making through practical, hands-on examples.
  • To teach attendees how to create and maintain high-performing teams using effective communication and collaboration strategies.
  • To provide participants with practical tools for making informed decisions, giving constructive feedback, and solving workplace issues efficiently.

Suitable For:

First line supervisors and managers in logistics, retail, manufacturing, hotel, food and beverage, business / service in general, etc.

Keywords:

Communication, interpersonal and practical skills

DURATION
2 Days
DATE

TBC

TIME

9:00 am to 5:00 pm

VENUE

Johor Bahru
Kuala Lumpur
Penang

TRAINING OUTLINE

Learning Outcome:

  • Participants will develop the ability to lead with resilience and accountability, fostering a positive team environment and effectively navigating challenges.
  • Attendees will be exposed to concepts of leadership, motivation and decision making with some hands-on examples.
  • Attendees will learn to create and maintain high-performing teams through effective communication and collaboration
  • Participants will gain practical tools for making informed decisions, providing constructive feedback, and solving workplace issues efficiently.

Methodology:

Workshop, hands on, interactive learning, case studies and real-life scenarios, expert demonstrations, brainstorming

Format:

In-house / Public Training / Online

PROPOSED ITINERARY

Day 1

Module 1: Personal Development and Goal Setting

  • Welcoming remarks
  • Activity: ice breaking
  • Taking ownership
  • Smart goals
  • Self-assessment tools
  • Identifying strengths and weaknesses (SWOT)
  • Action planning
  • Overcoming procrastination
  • Motivation concepts

Module 2: Leadership Styles and Models

  • Activity: role play
  • Trait vs behavioral approach of leadership
  • Transformational vs transactional leadership
  • Autocratic vs democratic leadership
  • Laissez-faire leadership
  • Servant leadership
  • Situational leadership
  • Assessing one’s own leadership style and preferences
  • Adapting leadership style to different situations

Module 3: Feedback Mechanism and Problem-Solving Models

  • Activity: brainstorming
  • Creating a feedback-friendly environment
  • Techniques for giving effective feedback
  • Receiving feedback graciously
  • Problem-solving models
  • Critical thinking skills
Day 2

Module 4: Team Dynamics and Communication

  • Activity: role play
  • Team dynamics
  • Verbal and nonverbal communication
  • Effective communication techniques
  • Bridging communication gaps
  • Building resilience in teams
  • Fostering a collaborative environment
  • Activity: training game

Module 5: Decision Making and Delegation

  • Activity: case study
  • Understanding decision-making models
  • Balancing intuition and data-driven decisions
  • Principles of effective delegation
  • Overcoming delegation challenges
  • Empowering team members
  • Evaluating delegation strategies

Module 6: Advanced Skills for a Productive Workplace

  • Promoting work commitment
  • Creating a culture of continuous learning
  • Developing negotiation skills
  • Fostering flexible thinking
  • Cultivating a growth mindset
  • Managing multiple deadlines

Dr Mohd Afzhan
HRD Corp Accredited Trainer

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