Mandarin Speaking for Hospitality and Tourism Industry Training

Programme Overview:

• Create an inclusive environment for positive guest experiences
• Empower participants to handle common situations confidently
• Engage participants in practical scenarios and role-playing exercises
• Elevate Mandarin skills for outstanding service delivery

Suitable for

• Professionals in the hospitality and tourism sectors looking to enhance their skills and knowledge
• Frontline staff, including hotel employees, travel agents, and customer service representatives
• Managers and supervisors seeking to stay updated on industry trends and best practices
• Entrepreneurs or business owners operating in the hospitality and tourism sector
• Anyone interested in gaining insights into the dynamics of the hospitality and tourism industry